Your Privacy Policy Information

Privacy Policy

Last updated: 30 August 2026

1. Introduction

Harding Homes Building and Preservation Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation, make a booking, or sign up to receive communications from us.

We aim to handle your personal information fairly, lawfully and transparently in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

The website and services covered by this Privacy Policy are operated by:

Harding Homes Building and Preservation Ltd

Registered office: 3 Hasler Place, Basingstoke.

Company registration number: 15857086

Email: Enquiries@hardinghomes.info

Telephone: 01344 578 554

For data protection purposes, Harding Homes Building and Preservation Ltd is the data controller responsible for your personal information.

3. Information We Collect

Depending on how you interact with us, we may collect the following information:

Information you provide to us

This may include:

Your name
Email address
Telephone number
Postal or project address
Information about your property
Details of building, preservation, repair or other services you are interested in
Information provided when requesting a quotation
Booking and appointment details
Messages and enquiries you send to us
Information you provide when subscribing to our newsletter or marketing communications
Any other information you voluntarily provide to us

Information collected automatically

When you use our website, we may automatically collect certain technical information, such as:

IP address
Browser type and version
Device type
Operating system
Pages you visit
How you interact with our website
Approximate location derived from your IP address
Website usage and performance information

Some of this information may be collected through cookies and similar technologies.

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries and messages
Provide quotations and estimates
Arrange and manage bookings and appointments
Provide our building, preservation and related services
Communicate with you about your project
Process and manage customer relationships
Send newsletters and marketing communications where you have provided appropriate consent or where otherwise permitted by law
Improve our website, services and customer experience
Maintain the security of our website and systems
Keep appropriate business and financial records
Comply with legal and regulatory obligations
Prevent fraud, misuse or other unlawful activity
Establish, exercise or defend our legal rights

5. Our Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract: Where processing is necessary to provide services to you, arrange bookings, prepare quotations or fulfil our contractual obligations.

Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

Consent: Where you have specifically given us permission to use your information for a particular purpose, such as certain marketing communications or non-essential cookies.

Legal obligation: Where we need to process your information to comply with a legal or regulatory requirement.

Where we rely on consent, you can withdraw your consent at any time.

6. Marketing and Newsletters

If you sign up to receive our newsletter or marketing communications, we may use your name and contact details to send you information about our services, news, offers or other relevant information.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.

We will not sell your personal information to third parties for their own marketing purposes.

7. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites function correctly, remember preferences, understand how visitors use a website and improve website performance.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings and, where applicable, through our website's cookie settings.

8. Sharing Your Information

We may share personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

Website hosting and IT service providers
Website analytics and cookie providers
Email and newsletter providers
Booking and appointment systems
Payment service providers
Professional advisers, such as accountants, solicitors or insurers
Contractors or service providers where necessary to carry out work requested by you
Government authorities, regulators or law enforcement where we are legally required to do so

We require appropriate third parties handling personal information on our behalf to respect its security and confidentiality and to process it only in accordance with applicable law and our instructions.

9. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection in accordance with UK data protection law.

10. How Long We Keep Your Information

We will keep your personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, contractual or reporting requirements.

The length of time we retain information will depend on the type of information and why we need it.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

11. Keeping Your Information Secure

We take reasonable and appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

12. Your Data Protection Rights

Under UK data protection law, you may have rights including:

The right to be informed about how your information is used
The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information in certain circumstances
The right to request restriction of processing in certain circumstances
The right to object to certain processing
The right to data portability in certain circumstances
The right to withdraw consent where processing is based on consent

Some of these rights are subject to legal conditions and exceptions.

To exercise your rights, please contact us using the details provided below.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Harding Homes Building and Preservation Ltd

Email: [INSERT EMAIL ADDRESS]

Telephone: [INSERT TELEPHONE NUMBER]

Address: [INSERT REGISTERED/OFFICE ADDRESS]

14. Complaints

If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to address your concerns first.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updated version will be published on this page with a revised “Last updated” date.

Harding Homes Building and Preservation Ltd
Last updated: 30 August 2026